Tow truck operators provide a much-needed service to all drivers who break down or become involved in auto accidents. When collecting payments, traditional methods aren’t the best choices and could increase risks for the business. A new payment option could give the company fast invoices and better and more secure ways to get paid. By reviewing all the reasons to use the system, companies may discover a better solution.  

Added Convenience for Drivers 

Tow truck drivers need more convenient ways to collect money from customers and get the money quickly. By carrying around cash too often, the driver is at risk of robbery and theft, and some drivers may not get back to the job site with the cash.

An electronic payment system allows the workers to collect money from their patrons via debit cards or other electronic payment systems. There is no money changing hands, and the drivers can stay safer on the road. The electronic bill payment helps tow companies sending out invoices when the patron’s insurance is covering the towing costs and immediate payments aren’t possible. 

A More Secure Payment Method

After the tow company helps a patron on the roadside, the bill payment system generates an invoice for the customer and sends the document to the patron’s email address. The patron has the option to pay for the costs as soon as the invoice posts or send the payment electronically later.

The invoicing system is a more secure way to bill the customers and prevent others from seeing any of the information. Paper invoices have too many details and could place the customer at risk of identity theft.  

Immediate File Creation for the Company 

The invoice is also sent to the tow company, and an immediate record is created for the customer based on the information entered into the system. The tow company can track payments and send new invoices if the customer hasn’t paid for the services.

When tracking services and sales records, the business can review thpse records securely and won’t miss any customers’ tickets. The system generates fast records of the entire transaction and shows if the patron paid on-site through the electronic bill payment system.  

Don’t Waste Paper

Most tow companies use paper documents and give the invoice to the customer at the time of the services. Even though drivers try to keep accurate records, the individuals cannot keep track of all tickets effectively. The drivers could lose the information before the data is entered into the company’s data system. 

By choosing electronic bill payments, the company will also spend less on paper documents and save money. Electronic files are accessible by all authorized users and present more details about the towing services.  

Electronic Payments Post to Account Faster

After the patron pays the towing expenses, the funds post to the tow company’s bank account. The transactions won’t take up too much time. The company gets the information faster and won’t face any serious delays. This frees up cash flow for the business and allows the owner to use the funds to pay company expenses immediately. 

Tow truck drivers face many challenges every day, and theft is just one of many issues. Electronic bill payment systems present a faster way to collect funds owed to the company and prevent drivers from driving around with cash on their person or in the truck. By using the systems, the company gets all the money owed without placing drivers at risk.