You may already be fully aware of what an ERP is. Although these systems have been around for decades, there is now a lot of interest in the next-generation enterprise systems that promise to help businesses move forward.
Enterprise systems are large and complex software packages that help businesses to improve the way they work. They generally help companies to integrate all their processes and systems and thus become more efficient.
Because of the complexity of these systems, a consultation process is necessary to help make the right decisions.
ERP consultancy services should be the first port of call for any business that is seriously considering installing one of these platforms.
What will an ERP consultancy do for you?
There are a number of roles that an ERP consultant can perform, and also a wide variety of reasons for using them.
They will help a business go through the process from the very start until after the system is installed. An ERP consultancy will also help with several after-sales roles including support, training, and change management.
Keep reading to see what ERP consultancy services are.
What roles do they carry out?
ERP consultants advise customers on what platforms to buy, but they are much more than salespeople. Due to the expense and complexity of ERP systems, companies require a process to be carried out where different platforms are evaluated.
An ERP consultant will do far more than just sell you a software package. Choosing the right ERP consultant will mean that you are advised correctly all the way through the process up to installation.
The sales process will often involve a turn-key approach where the system is supplied with add-ons that are chosen specifically to help your business.
Here are some other tasks that ERP consultancy firms carry out.
They will check for pitfalls and other future problems
When you discuss your business’s requirements the ERP consultant will appraise your company and consider possible solutions.
Due to their knowledge of ERP systems, they will be able to see whether there will be any problems with scalability for an expanded workload in the future. Not all ERP systems may be suitable for your needs, and a consultancy will recognize this.
They can advise on security
Cybercrime is an ongoing issue with any company that handles private and sensitive data. Having a data breach can not only be embarrassing for a company, but it can be costly in many ways too.
Data breaches can result in financial penalties, poor public relations, and a loss of business.
Because of the nature of ERP systems, there is a need for them to be very secure. An ERP consultant will advise on platforms with the best encryption and security.
They can explain the different ERP systems to you
There are three different ways to deploy ERP systems. One is the standard route of having the software installed on your own server. This is often called on-site or on-premise.
The next way is to go down the route of cloud storage. This can be a more cost-effective way to use an ERP, but there may be security issues.
Alternatively, you can choose a tier-two or hybrid system and have the best of both worlds. This allows access through mobile devices but also the full power of the ERP on a desktop.
A consultant can advise on how a cloud ERP system might improve your business, or explain the pros and cons of a hybrid platform to you.
They will help to train your staff
One of the most important elements of integrating this software without too many issues is to receive appropriate training.
ERP consulting services will follow through after installation with a customized training package that means your staff will be ready for the new system.
Not only will they train your users, but they will also help with further support as it is needed. You could find your relationship with an ERP consultant ongoing and long-term.
They will use their considerable knowledge to give you honest advice
Unlike some salesmen whose only concern is the commission they will receive, ERP consultants look to the long-term.
It is in an ERP consultancy firm’s interest to advise you on the best solution for your business, as you will likely be working together for some time. This means unbiased and genuine advice on the best ERP for you.
Summary
There are many steps for determining a suitable ERP for your business, and one of them has to involve a consultancy. A consultant will supply demonstrations and put together a full business plan suited to your requirements.
They then devote their time and experience to making sure your business ends up with the best ERP solution along with training and support. Choosing the right ERP consultant can mean a quick and smooth transition into your business’s future.
